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VW Services

VW Services VW Services

Russell Automotive Centre is an award-winning, independent garage in North-West London specialising in the repair and service of Volkswagen vehicles. We can repair and service your VW to high standards, and at a reasonable cost, right here at our premises in Kingsbury.  We have held the title of Best Independent Service Provider at the annual Audi Driver International awards every year since 2008. We also won Independent Garage of the Year at the 2014 Motor Trader Awards – a national title of which we are very proud.

We would like you to choose Russell Automotive Centre next time your VW needs a service or repair. Here’s why.

We Are Volkswagen Specialists

We understand VW vehicles. Our founder, Steve Russell, is an accredited VW Master Technician. This means that, as well as being qualified and experienced in working on VW vehicles, Steve is a true expert in all things to do with Volkswagen.  In fact, he was one of the first technicians in the UK to be accredited as a Master Technician.

Any member of Steve’s team who works on your VW will be qualified and experienced, too, and have years of experience of working in a VW main dealer and on VW vehicles. That means our technicians know how to recognise and deal with the common – and the not-so-common – faults in Volkswagens.

We work to high standards. We will only use genuine VW parts on your vehicle.  We follow the manufacturer’s guidelines for each activity we undertake. We have invested in the specialist equipment that enables us to complete all the work on your vehicle, here in Kingsbury, that you would expect, if you took your vehicle to a VWi main dealer.

We Offer Excellent Service

At Russell Automotive Centre we know how much inconvenience, anxiety and stress drivers experience when their vehicles are off the road. We want to ensure that we minimise the disruption to your life that you experience when your car is being serviced or repaired.  That is why customer service is so important to us.

Of course, we will work speedily and efficiently on your vehicle. We will undertake services and repairs to high standards. We will offer you a free courtesy car to use while your VW is with us. We also offer free local collection and delivery from your home or workplace.

Your repair will not be delayed until you can find time to visit us during our opening hours. You can deliver your keys to us at any time. We have an out of hours drop-off facility you can use, if your vehicle is towed to us, for example. Please ask us in advance for the position of our drop-off facility.

When you visit us here at Russell Automotive Centre, you can use your waiting time effectively in our waiting lounge where we have free wi-fi, refreshments, comfortable seating and a kiddies’ corner.

Repair And Service Costs For Your VW

We know you want to prolong the life of your car.  That is why we always use the parts recommended by Volkswagen for the work we undertake, and employ technicians who are qualified and experienced in working on the makes of car we specialise in.

Even though we work to high standards, you will find that our labour costs are up to 50% lower than the prices you might expect to pay, if you took your car to a VW main dealer.

We can keep our prices down because we are an independent VW specialist garage.

You want the best for your Volkswagen and we would like you to choose us because that is what we want, too.

Talk to us about your next VW service or VW repair on:  0208 2000 995.

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