A new customer of ours came to us looking for a solution to a problem that another garage could not rectify.
His problem was jumping out of first gear and a noise when driving.
During his visit to another garage they could not commit to a rectification or cost to rectify the problem.
The customer did some internet research and found us, Russell Automotive Centre, London’s Leading Audi, VW, Seat, Skoda and Bentley specialist.
When we checked the vehicle it was easy for us to diagnose the 2 problems inside the gearbox.
We needed to remove and disassemble the gearbox to fully check it out.
When the gearbox was fully disassembled it was easy for our fully experienced gearbox technicians to diagnose the problem. The main gearbox shaft had too much movement cause by a worn shaft bearing.
We replaced the worn bearing and fully reassembled the gearbox.
Removal and disassembling gearboxes is normally a job that is not taken on by most garages as they do not have the ability to complete the job correctly.
Here at Russell Automotive Centre this is a job that we complete in house!
After the repair the car was fully tested and all the problems had been rectified.
After the customer collected the vehicle and had fully tested it for himself he very kindly took the time to call us and thank us for doing such a good job, as all of his problems were no longer there.
For gearbox and all other repairs, Russell Automotive Centre, London’s Leading Audi, VW, Seat, Skoda and Bentley Specialist. 0208 2000 995
One of the best independent garages I have come across. Will definitely continue the relationship. Thank you for the fantastic service. ”
I had a very complicated problem with my audi a3, in regards to a problem with the EGR valve. I felt that RussellautomotiveCentre customer experience was excellent...Hiran P- July 2013 London
Thanks to Russell Automotive Centre for fantastic service, honest advice, quality work and value for money.
Every motorist needs a trusting/reliable garage to turn to and I think I’ve found mine. I would recommend Russell Automotive Centre to any motorist.Maurice C - April 2013 London
Perfect service and professionalism from the staff at Russell Automotive CentreAngus C - March 2013 London